The Community Property Management Division of Prudential Commercial Real Estate provides association management services for condominiums, cooperatives
and subdivision HOAs, as well as turn-key rental property management programs for developers and bulk-unit investors in commercial, residential and mixed-use community developments throughout Florida.

Built on a heritage of service, value and professionalism spanning over 100 years, the Property Management Division is an affiliate of Prudential Real Estate and Relocation Services, one of the largest integrated real estate franchise organizations in North America with 1,940 offices and 62,000 agents throughout the U.S. and Canada.

From its headquarters in St. Augustine, Prudential Commercial’s Property Management Division services the Northeast Florida region including Jacksonville, Orange Park, Fernandina/Amelia Island, Jacksonville Beach and Ponte Vedra, St. Augustine and Palm Coast, and has statewide operational capability through its regional network of Prudential Real Estate affiliates with branch offices located throughout Florida:

>  Daytona Beach
>  Orlando
>  Panama City
>  Tampa/St.Petersburg
>  Sarasota
>  Ft.Myers
>  Naples

The Prudential Approach to Community Property Management:

Our core philosophy is simple: that community property associations and rental property pools should be managed as business entities, with emphasis on controlling costs, eliminating waste, improving efficiency and maintaining market value for the property owners. 

Management Tools / Systems Used:

Prudential Commercial uses the industry-leading TOPS property management software program, developed specifically for community property management applications. The TOPS program integrates seamlessly with Prudential's interactive website, enabling automation of accounts receivable procedures through commercial bank lockbox service, and providing both community association members and rental property tenants with ACH direct debit and online payment capabilities. The TOPS Work Order module maintains records of all maintenance/repair jobs and projects, submits bid requests and work orders, and maintains a comprehensive database with invoice/payment history, W9 and insurance information
for all contractors in our system.   

Our Approach to Unit Owner/Tenant Customer Service Issues:

Proactive involvement, an ability to identify and address problems before they become major issues, and prompt response to needs and requests are trademarks of the Prudential Community Property Management Division.
We take a personal approach toward community covenant violation issues; important to convey to association members and tenants that covenants and restrictions exist for collective benefit and for protection of property values.

Integration with real estate sales agents & prospective property buyers:

We ensure that sales agents are fully informed regarding assessment requirements, community covenants and property use restrictions, so this information may be accurately conveyed to prospective unit buyers. We are available to address any questions or concerns regarding the rights and obligations of community association membership.

Developer-controlled Associations:

We recognize the significance of a developer's role in the administration of a community association. The Prudential Community Property Management Division specializes in assisting REO Asset Managers, bulk-unit investors and successor developers of fractured community development projects, to help them maximize return on investment. Value-added services that we provide include:

>  Governing document review to illuminate rights and 
     obligations, use restrictions and expense allocations

>  Operating Expense analysis and budget restructuring

>  Capital reserve analysis and common element property  
     valuation

>  Evaluation of maintenance and insurance requirements,   
    contracts and providers

>  Guidance to ensure compliance with Florida community
     property statutes


A Higher Level of Professionalism

  Through proactive customer service
                 consistent communication
                 attention to detail 
                 superior business acumen